Our Story.

FixMyCrack was founded by students who were tired of being taken advantage of by high street repair shops, an experience we are all familiar with. FixMyCrack’s one of a kind business model trains and employs current University students, providing valuable technical, managerial, and entrepreneurial experience in a start-up environment.

Having no bricks-and-mortar premises or overheads enables FMC to provide an economical alternative to high street repair shops without sacrificing quality. Instead, our technicians meet customers at their home, on campus, or around the city, and complete the repair on the spot. We value transparency and always keep our customers informed on everything that goes into, and comes out of, their devices.

FixMyCrack’s journey initially started in 2014 when Casey, FMC’s founder, began repairing phones for fellow students as a way to earn money in sixth form.  Through four years of studying Astrophysics at the University of Bristol, Casey continued this venture as Brisfix, developing the complexity of the operation as demand grew.

Brisfix’s business model won the Innovation stage of the Bristol New Enterprise Competition for student-led start-ups in 2020. The pandemic became an opportunity to rebrand into FixMyCrack and expand operations to four new Universities, employing over 22 student technicians, and makes use of a state-of-the-art technical infrastructure to communicate with customers and provide a first-class service.

Meet the Team

HQ and Coordination

Founder & CEO

Casey Sather

Founder & CEO

Chief Technical Officer

Jack Briggs

Chief Technical Officer

Dispatch Manager

Gianni Ronci-De Souza

Dispatch Manager

Leadership Advisor

Maisie Sather

Leadership Advisor

Bristol

University Manager

Pablo Espona

University Manager

Technical Team Leader

Ishaan Chauhan

Technical Team Leader

Technician

Allan Kiprono Kipkorir

Technician

Technician

Alex Walsh

Technician

Technician

Ammarul Mubsyir Anandzachery

Technician

Southampton

Team Leader

Arash Hushyar Technical

Team Leader

University Manager

Sjuzanna Hacatrjana

University Manager

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Alexander Booth

Job Title

Technician

Christos Pantelides

Technician

Exeter

University Manager

Arpi Saruhanyan

University Manager

Technical Team Leader

Alistair Caddick

Technical Team Leader

Technician

Angel Gelemerov

Technician

Technician

Llorenç Mairal Miqual

Technician

UWE

Head of Technical Development

Toby Bedford

Head of Technical Development

Technician

Alex Goodacre

Technician

Technician

Harrison Gleave

Technician

Technician

Harry Budden

Technician

Technician

Kieran Nazareth

Technician

Want to Join the Team?

Whether you’re interested in repairing tech, think you have a service we could offer to students, or just want to have a chat, our doors are always open!

Hit us up - info@fixmycrack.co.uk